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Zero per cent vacancy in August 2016? It happened!


With more than 35 years’ experience in providing our clients with expert advice about investing in quality property, we understand that your investment is important.

An investment property leased in a timely manner, to a quality tenant, is a landlord’s dream come true. So let’s introduce you to the team that made dreams a reality this August, achieving 0% vacancy across their portfolio of 657 properties.

Lorena Smirnis, Head of Property Management

Joining The Hopkins Group in 2010, Lorena pioneered the property management service offered to our clients today.

On what zero vacancy means for our landlords, she said:

“A low vacancy rate means there is strong demand from tenants which in turn strengthens cash flows and is a peace of mind for investors.”

Kristy Herbert, Senior Property Portfolio Manager

With more than 17 years’ experience in the property industry, Kristy has tried her hand at a number of roles that have helped shape her client-centric approach.

Reiterating Lorena’s message, Kristy added:

“Lower vacancy means the landlords have more rent in their pockets.”

Tannaya Jessop, Property Portfolio Manager

Beginning her career as a receptionist at a popular real estate agency, Tannaya was quickly promoted into a property management position. Since starting at The Hopkins Group, Tannaya has developed her skills as a property portfolio manager, forging strong relationships with both landlords and tenants alike.

On her role in achieving zero percent vacancy, Tannaya said;

“To ensure minimal vacancy [I would] open my calendar for inspection as many days as possible to have people view the property publicly or privately.”

Samandah Matty, Property Portfolio Manager

Samandah balances the often intense demands of property management with great professionalism and a genuine sense of pride. She skilfully responds to tenants with a can-do attitude while representing her landlords with their best interests at heart.

On what the team’s result means for her landlords, she shared the same message as Lorena and Kristy, stating:

“With lower vacancy rates, our landlords are not at a great loss of money between tenancies”

Lauren Wilden-Ross, Property Portfolio Manager

Lauren began her career in property in 2011, securing an assistant property manager position at a Richmond based real estate agency. From there Lauren developed her skills as a property manager, priding herself on delivering a level of service to ensure client satisfaction.

She outlines an efficient way The Hopkins Group can ensure properties get snapped up quickly, in a move that benefits both the landlord and the incoming tenant:

“We have a separate clause in our lease agreement for tenants that can apply for properties as “sight unseen” –  this helps to minimise vacancy and ensures that as soon as tenants move from interstate, they have a residence ready to go!”

Claire Weekley, Leasing Consultant/Property Portfolio Manager

The newest permanent recruit to the property management team, Claire manages a small portfolio while also assisting the property management team with the leasing of their properties. From preparing leases to fronting open for inspections, Claire is the lady on the ground liaising with potential tenants, current tenants and landlords with enthusiasm and a professional attitude.

To ensure low vacancy Claire says she tried to pre-approve tenants, “taking time to arrange private inspections when times available don’t suit”. Of the result she added, “lower vacancy shows how hard we work to ensure our clients get the highest return from their investments.”

Our property management team is here for both tenants and landlords alike, to make renting a property a smooth journey end to end. To help us achieve zero vacancy our property management team is supported by a team of administrative staff, trust accountants and open for inspection staff. Our team have worked hard for a great result for our landlords.

If you would like to find out more about entrusting your property with the team that cares, please fill out the form below to receive your copy of our landlord information guide or call our office on 1300 726 082 to speak with someone from our team today!

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The Hopkins Group

Street Address

Level 23, 500 Collins Street, Melbourne, VIC 3001

Postal Address

GPO Box 4347, Melbourne, VIC 3001

Office Hours

8:30am - 5:00pmMonday - Friday (after hours by appointment)
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